Which locations are covered?

We ship with UPS to the contiguous United States. For delivery outside of the contiguous states please submit a request and we will arrange for the shipment once we have your approval on shipping and handling charges

 What options are provided?

Our partner offers the following shipping methods • UPS Ground • UPS three-Day Select • UPS Second Day Air A.M. • UPS Second Day Air • UPS Next Day Air For details please refer the service guide from the partner * for certain methods cut off time will be applicable. Please contact customer service if you have any questions.

 Is there free shipping?

MBEMRO offers free shipping on orders of value $500 and above through UPS ground shipment (UPS terms of shipment applicable). * Depending on the product weight, freight charges will be applicable. MBEMRO will discount the standard shipping cost from the overall freight charges. This will be billed to you separately.

 How are freight shipments handled?

Our site cannot compute freight charges as its dependent on weight and size parameters which is not always available for all products. We recommend you contact our customer service to get a quote on freight charges.

 How are the shipping rates calculated?

The rates are reflective of the preferential pricing that we enjoy from our partner. We pass the benefit to you. The rates are provided by the partner instantaneously when you checkout based on the SKU’s included in your order. There might be small deviances in the actual shipping cost, which will be borne by MBEMRO. In case of a drastic difference in shipping cost, the same will be passed on to the customer as separate billing.

 Can I pick up the order?

We can arrange for a pickup from our central warehouse- 1255, Beach Ct. Saline, Michigan 48176. Our customer service will contact you once the order is ready to be picked. This is at no charge.

For further clarification contact us at 855-422-3331 or email us at [email protected]